Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Citron AI LLC ("AgreedPro," "we," "us," or "our"). By accessing or using our contract review platform, including our web application at dash.agreedpro.com and our Microsoft Word add-in (collectively, the "Service"), you agree to be bound by these Terms.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. If you do not agree, do not use the Service.

2. Service Description

AgreedPro is an AI-powered contract review platform. You upload contracts and organizational playbooks, and the Service uses large language models to analyze contracts against your playbooks, producing compliance assessments, risk scores, and redline suggestions.

The Service provides AI-generated analysis to assist your review process. It is not a substitute for legal advice. AgreedPro is not a law firm, and nothing produced by the Service constitutes legal counsel.

3. Accounts and Access

You must create an account to use the Service. Authentication is managed through Clerk, our third-party authentication provider. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

The Service supports organization-level access with role-based permissions (owner, admin, member, viewer). Organization administrators are responsible for managing user access within their organization. You must notify us immediately at [email protected] if you become aware of any unauthorized access to your account.

4. Acceptable Use

You agree not to:

• Upload content that is illegal, fraudulent, or infringes on the rights of others.
• Reverse engineer, decompile, or disassemble any part of the Service.
• Attempt to gain unauthorized access to the Service, other user accounts, or our systems.
• Use the Service to build a competing product or to systematically extract data from it.
• Interfere with or disrupt the integrity or performance of the Service.
• Use automated tools (bots, scrapers) to access the Service except through our documented APIs.
• Exceed reasonable usage limits or abuse the Service in a way that degrades it for other users.

We reserve the right to suspend or terminate accounts that violate these restrictions.

5. Intellectual Property

Your Content

You retain all ownership rights to the contracts, playbooks, and other documents you upload to the Service ("Your Content"). By uploading content, you grant us a limited license to process it solely for the purpose of providing the Service to you. We do not use Your Content to train AI models.

Our Platform

The Service, including its software, design, branding, and documentation, is owned by Citron AI LLC and protected by applicable intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or other brand features.

6. AI-Generated Content

The Service uses third-party large language models (currently OpenAI and Google) to analyze your documents and generate outputs including compliance assessments, risk scores, and redline suggestions.

You acknowledge and agree that:

• AI-generated outputs are suggestions, not definitive assessments. They may contain errors, omissions, or inaccuracies.
• The Service does not provide legal advice. All outputs should be reviewed by qualified professionals before reliance.
• We do not guarantee the accuracy, completeness, or applicability of any AI-generated analysis.
• You are solely responsible for any decisions made based on the Service's outputs.

7. Payment Terms

Access to the Service requires a paid subscription. Payment processing is handled by Stripe. We do not store your payment card details.

• Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
• We reserve the right to change pricing with 30 days' notice. Price changes apply at the next billing cycle after the notice period.
• Refunds are handled on a case-by-case basis at our discretion.

8. Data and Privacy

Our collection, use, and protection of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

In summary: your documents are processed by third-party LLM providers to deliver the Service. We do not use your content to train AI models. All data is encrypted in transit and at rest. Organization-level data isolation ensures users can only access data belonging to their organization.

9. Service Availability

We use reasonable efforts to maintain the availability and performance of the Service. The Service is currently provided without a formal service level agreement (SLA).

We may perform scheduled maintenance, deploy updates, or temporarily suspend the Service as needed. We will make reasonable efforts to notify you in advance of planned downtime.

The Service depends on third-party providers (including LLM providers, hosting infrastructure, and authentication services). We are not liable for outages or degradation caused by these providers.

10. Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by applicable law, Citron AI LLC and its officers, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages of any kind, including but not limited to loss of profits, revenue, data, business opportunities, or goodwill, arising out of or in any way related to your access to or use of the Service, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if Citron AI LLC has been advised of the possibility of such damages.

You expressly understand and agree that your use of the Service is at your sole risk and that Citron AI LLC shall have no liability to you for any damages whatsoever resulting from your use of the Service, including any decisions made or actions taken in reliance on the Service's output.

11. Termination

Either party may terminate this agreement at any time. You may stop using the Service and cancel your subscription through your account settings or by contacting us.

We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Service. We will provide reasonable notice when possible.

Upon termination, you will have 30 days to export your data from the Service. After this period, we may delete your data in accordance with our Privacy Policy.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a revised "Last updated" date and, where appropriate, by email or in-app notification.

Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware.

14. Contact

For questions about these Terms of Service, contact us at:

Citron AI LLC
Email: [email protected]